Refund policy
Returns
Because every CROVIX product is printed on demand, we do not accept returns or exchanges for:
- Wrong size ordered by the customer
- Change of mind
- Personal preference
Eligible for Replacement
We will replace your order if:
- You receive a damaged product.
- You receive the wrong product.
- The product has a printing defect.
- The product is significantly different from what you ordered.
Please contact us within 48 hours of delivery with:
- Your order number
- Clear photos of the issue
If approved, we'll send a replacement at no extra cost.