Refund policy

Returns

Because every CROVIX product is printed on demand, we do not accept returns or exchanges for:

  • Wrong size ordered by the customer
  • Change of mind
  • Personal preference

Eligible for Replacement

We will replace your order if:

  • You receive a damaged product.
  • You receive the wrong product.
  • The product has a printing defect.
  • The product is significantly different from what you ordered.

Please contact us within 48 hours of delivery with:

  • Your order number
  • Clear photos of the issue

If approved, we'll send a replacement at no extra cost.